Frequently asked questions

The Veylo Pura uses UV-C ultraviolet light to kill bacteria on your toothbrush bristles. The built-in PIR (infrared) sensor detects when the room is empty — once you leave, the UV light automatically activates for 60 seconds, sanitizing all 4 brushes. It then switches off on its own. No buttons, no timers, no effort.

Completely safe. The PIR sensor is specifically designed to protect you — the UV light will NOT activate if anyone is within range of the sensor. It only turns on when the room is confirmed empty, and switches off immediately if it detects movement. UV-C light can be harmful to eyes and skin with prolonged exposure, but the automatic safety system prevents any exposure to people.

No wall plug needed. The Veylo Pura has two charging methods: a built-in solar panel that charges from any light source (sunlight or bathroom light), and a USB port for direct charging. The 1800mAh battery holds charge for a long time, so most users never need to actively charge it — the solar panel keeps it topped up automatically.

Yes. The Veylo Pura fits both electric and manual toothbrushes in all 4 slots. The slot opening is 0.39 inches wide, which accommodates most standard toothbrush handles. Works with Oral-B, Philips Sonicare, and other major brands.

Load your toothpaste tube into the dispenser slot on the side. Push the lever to dispense a controlled amount of toothpaste directly onto your brush. It works with standard toothpaste tubes up to 1.57 inches wide, which covers most brands. No more uncapped tubes on the counter.

No drilling ever. The Veylo Pura mounts with a strong adhesive strip on the back. Clean and dry the wall, peel the protective film, press firmly for 30 seconds, and wait 24 hours before loading anything heavy. That's it — takes under a minute.

It sticks to smooth tile, glass, marble, painted walls, and wood. It does not adhere well to rough or textured surfaces like unfinished concrete or heavily textured wallpaper. Make sure the surface is clean and completely dry before applying.

No. The adhesive is designed to release cleanly from most surfaces without leaving marks. To remove, gently pull the adhesive tab downward at a slow, steady angle. If any residue remains, warm water and a cloth will clean it off.

All orders ship from our warehouse in California. Delivery to the continental US takes 4–6 business days. You'll receive a tracking number by email once your order ships.

Yes — free standard shipping on every US order, no minimum required.

Absolutely. We offer a 30-day money-back guarantee on every order. If you're not satisfied for any reason, contact us and we'll arrange a full refund to your original payment method. No hassle.

Currently we ship within the United States only. We're working on expanding to more countries — sign up to our email list to be notified when international shipping becomes available.